Internet & Wireless Access

​​​​​How to access wireless services.​

We can assist with gaining access to wireless services provided by UBC IT, Health Authority IT Services, and participating Distributed Medical Program (DMP) Universities (UBC, UBC’s Okanagan Campus, University of Northern BC and the University of Victoria).

You can access wireless services across UBC and affiliated BCNET institutions by using your UBC Campus Wide Login (CWL).

Wireless Networks

The following wireless networks are available at most UBC and partner institution locations (see below for link to full coverage map):

  • eduroam: The preferred wireless network for the Faculty, providing secure roaming access to the internet and UBC resources at a wide range of national and international academic and partner institutions
  • ubcsecure: Provides secure WiFi Protected access, so you don’t have to login each time
  • ubcprivate: Places users directly into their department’s own network and security domain, granting them access to private or restricted resources (e.g. printers, file shares, etc.)
  • ubcvis​itor: Provides light browsing at no charge. No login is required

For information on wireless coverage across UBC campuses, view UBC IT's Wireless Coverage Map.

Find Out More

Getting Started


  • Support is available from 8:30 a.m. to 4:30 p.m. on weekdays
  • Contact the MedIT Service Desk (1.877.266.0666) for support