MedNet

Audio Conferencing

​​​Audio conferencing, or teleconferencing, allows people from different locations to interact by telephone using an audiobridge. Participants dial a local or toll-free number (depending on their location) and are prompted for a conference ID to enter the meeting.​​


The Faculty of Medicine’s audio conferencing service is supported by Bell Canada. Audio conferencing solutions from Bell provide a quick, convenient and cost-effective way to communicate with multiple people simultaneously. All you need is a touch-tone telephone, and you can meet anywhere, anytime.

If you would like to meet using both audio and video, visit our videoconferencing  or web conferencing pages, or contact the MedIT Service Desk (1.877.266.0666) for more information.

Bell Audio Conference Numbers

  • Local: 604.678.9970
  • Toll-free: 1.866.792.1316

Who can use audio conferencing?

Host (Moderator)

Our Bell-supported audio conferencing service is available for staff, faculty and researchers affiliated with the Faculty of Medicine.

If you want to host an audio conference meeting, you will need a Bell Audio Conferencing account. See the Application Process section to get started.

Participant

Participants (including users outside the Faculty of Medicine) do not require a Bell Audio Conferencing account when joining an audio conference.

In order for a participant to join your audio conference, you will need to provide them with the Bell audio conference service number (604.678.9970 or 1.866.792.1316) along with your unique Conference ID.

Application Process

Our Bell-supported audio conferencing service is available to staff, faculty and researchers affiliated with the Faculty of Medicine.

To apply for an audio conference account, please use one of the following methods:

Bell Customer Service

Bell Customer Service is your first point of contact for the audio conferencing service. If you encounter issues using the audio conferencing service, call Bell Customer Service (1.800.667.3678) or press “*0” at any time during an audio conference for remote assistance from Bell.

Bell Customer Service Contact Information

Features and Benefits

Reservationless Service

Reservationless audio conferencing is a flexible, pay-per-use service allowing you to conduct conference calls whenever you want, without having to book a call in advance. Just use your dedicated dial-in numbers and unique conference IDs. See the Application Process section for more information.

Please note that if you share a conference ID or book one through your local administrator, you will need to coordinate the availability of that conference ID to avoid scheduling conflicts.

Operator Assistance

An operator can be reached at any time during an audio conference by pressing “*0” from a participating touch-tone phone. Operator assisted conferencing offers various features such as disconnecting participants, muting lines, etc.

Costs

Bell’s Audio Conferencing service is pay-per-use. Bell provides the Faculty of Medicine with a rate of 3.5 cents/minute/participant within Canada. As per standard practice in the Faculty of Medicine, individual departments are responsible for all related audiobridge expenses used during their audio conference.

Etiquette Guide

While audio conferences are an excellent substitute for in-person meetings, differences in the ways people interact when using the technology can result in a less-than-smooth experience. Keep the following guidelines in mind when you are holding an audio conference to increase the likelihood you and your meeting participants will have an optimal experience.

  • Use a headset with microphone for optimal audio quality when joining from a desk or cell phone
  • Mute microphone/telephone when not speaking
  • Use a landline when possible (cell phone coverage can be unstable)
  • Have each participant introduce him/herself to all participants before the meeting begins
  • Refrain from multitasking while audio conferencing