MedNet

Conferencing and Collaboration

​​​​​Tools for communicating and collaborating in real-time.​​


VideoConferencing
Video/Web Conferencing Tools

How to Get Support

Support Options

The type of support required for a VC session depends primarily on the technical requirements of the session and the level of training acquired by session participants.

For more information on the modes of support provided by MedIT, and the responsibilities associated with them, please refer to the Facilities Technical Support Modes page.

Participants are encouraged to contact the MedIT Service Desk if a site is not connected or if they experience any technical issues during the event. The Service Desk number is displayed in all Faculty of Medicine-supported VC rooms.


Contact the MedIT Service Desk

The MedIT Service Desk is your first point of contact for all Faculty of Medicine information technology service requests including VC technical assistance.

MedIT Service Desk Contact Information

Phone: 1.877.266.0666

Email: medit.servicedesk@ubc.ca

Hours: 7:00 a.m.–5:00 p.m., Monday to Friday