Essential Skills for the Hybrid Work(place)

The emergence of the hybrid workplace has presented us with exciting opportunities and unique challenges.

As we adapt to hybrid work, certain skills have become essential for achieving individual and collective success. This includes the ability to navigate digital tools effectively, communicate across virtual platforms, maintain productivity and accountability, and cultivate wellbeing.

From articles and videos to webinars and online courses, we have curated a range of learning opportunities to cater to different learning styles and preferences. Take advantage of the resources available!

Check back for new resources that will be added over time.

+ Communicate Effectively

Effective communication is essential for success in hybrid work. It enables seamless collaboration, strong relationships, and clarity in remote and in-person interactions. The following resources will provide you with valuable tips, strategies, and tools to enhance your communication skills:

Dive Deeper

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+ Plan and Lead Hybrid Meetings

Mastering the art of planning and leading hybrid meetings is essential for successful collaboration and engagement. The following resources delve into practical strategies, tips, and tools to ensure seamless and inclusive meetings that cater to both remote and in person participants:

Meeting Agendas

Inclusive Meetings

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+ Practice Inclusion

Understanding and practicing inclusion is a critical skill. Inclusion promotes a sense of belonging, respect, and collaboration. By actively practicing inclusion you can help create a supportive and cohesive workplace. Learn more about inclusion in the hybrid workplace:

The Office of Respectful Environments, Equity, Diversity & Inclusion (REDI) supports our strategic plan commitment to transforming our culture through individual and systems change. REDI provides leadership across the FoM in the areas of professionalism, learner mistreatment, equity, diversity, and inclusion, anti-racism, and anti-discrimination through education and training programs and consultation services. Watch for monthly newsletters to explore upcoming events, stories, and links to recordings from past sessions, and visit the archive to see past newsletters.

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+ Leverage Technology

Leveraging technology is key to optimizing collaboration and enabling teams to work together effectively and efficiently. The following resources will help you effectively utilize digital tools:

Digital Solutions provides support to FoM to leverage collaboration technologies available to UBC. If you or your team require assistance beyond the training resources available, sign up for an MS Teams Instructor Led Team Training . These 40-min sessions intended for new users cover the basics of using MS Teams and include time for questions.

Tools available to you through UBC:

  • MS Teams: enables users across the Faculty to connect via instant messaging, video conferencing, and simultaneously work on a document in real-time together.
  • MS OneDrive: allows users to securely store, share, and synchronize files and folders from anywhere at anytime.
  • MS Planner: enables users to efficiently manage deliverables using lists, Kanban style boards, and charts directly through MS Teams.
  • MS Whiteboard: enables teams to create and share their work in a seamless, organized manner.
  • Zoom: a video conferencing platform that is accessible on multiple devices and complies with the BC Freedom of Information and Protection of Privacy Act (FIPPA) and UBC’s Information Security Standards.
  • UBC Survey Tool: an easy-to-use survey-building application that allows you to easily create surveys for distribution while complying with BC privacy laws (FIPPA).

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+ Stay Connected

Staying connected to what is happening at the University and Faculty is important for employees, especially in the hybrid workplace. By actively engaging with the University and Faculty updates, you can stay informed about important announcements, events, and initiatives that will support you in your work and professional growth.

  • UBC Today: Learn about the latest announcements, resources, events, achievements and people at UBC all in one place. Watch this short video to orient you to the site.
  • FoM MedNet: Learn about the latest updates and resources for faculty and staff at the UBC’s Faculty of Medicine.

The University has established a learning and development newsletter for all faculty and staff, Learning Link, that features content related to effective hybrid work and upcoming professional development opportunities. Subscribe to the newsletter to stay up-to-date.

+ Strengthen Collaboration

Collaboration is vital for thriving in the hybrid workplace. We are called upon to be more deliberate in how we think about and approach collaboration. The following resources will unpack how collaboration has changed within the hybrid workplace and how you can enhance collaboration:

Information Management

For ongoing collaboration within and across teams, consider the importance of maintaining information in such a way that it can be easily accessed and understood. The University Records Management Office offers training videos and best practices in managing information. The following are a few important ones to consider in a hybrid workplace:

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+ Nurture Psychological Safety

Creating a psychologically safe work environment is especially important in hybrid workplaces where interactions are often mediated through technology. Psychologically safe workplaces foster trust, encourage open dialogue, and empower team members to express ideas and concerns without fear of judgement or reprisal. These resources will help promote a culture that prioritizes psychological wellbeing:

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+ Prioritize Wellbeing

The hybrid workplace presents some unique challenges (and benefits) related to wellbeing. The following resources can help you understand what those are and how to address them:

Learn about the wide range of resources UBC provides to foster your wellbeing and the opportunities and services available to you to support a healthy work environment.

The Employee & Family Assistance Program (EFAP) is a confidential support service that provides you and your family with the help you need to resolve a range of personal, work, health, or life issues. Stay informed about health and wellbeing topics at UBC by signing up to the Healthy UBC Newsletter.

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+ Manage Productivity

Managing your productivity is important for your success and wellbeing. With the blend of remote and on-site work, it is essential to find a balance that allows you to achieve your goals effectively. The following resources will help you to better understand productivity and how to manage it:

  • How to Be More Productive | Harvard Business Review | Video: Learn about a few productivity methods and what they have in common, how to best manage your time, and what “being productive” means. (8 min)
  • The productivity tax you pay for context switching | Twist | Article: Learn about the attention tax you incur each time you switch from one thing to another, why many of us struggle with it, and the concrete strategies you can use to bring more focus to your workday.
  • Enhance Productivity in a Hybrid Work Environment | LinkedIn Learning | Course: Understand your productivity style and how to manage it to help you stay on task when switching between locations. (17 min)
  • Which productivity method is right for you? | Todoist | Quiz: Take the quiz and receive custom recommendations based on what your strengths, challenges and goals are.

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