About Us

Digital Solutions (formerly MedIT) advances education and research through digital innovation to transform health for everyone. We deliver digital solutions in collaboration with our partners in the Faculty of Medicine, UBC, and the health system. 

Digital Solutions’ mandate is to provide Faculty of Medicine-wide services to enable the Faculty’s Strategic Plan and support its vision of transforming health for everyone. 

Five digital capabilities in support of the Faculty

Digital Solutions supports the Faculty’s four strategic pillars – education, research, organization and partnership – through five key digital capabilities:  

Research data & analytics
Developing skills in data science to support research and the creation of new training platforms.

  • Core platforms for Translational Medicine
  • Data Management
  • Health Data Support
  • Data Analytics & Visualization
  • Emerging Technologies
  • Data Training & Workshops

Education innovation
Capabilities needed to support emerging pedagogies, such as online and blended learning, and educational technologies including artificial and augmented reality.

  • Virtual care and telehealth Enablement
  • Artificial intelligence (AI)
  • Extended reality (XR)
  • Micro-credentialing

Differentiated services
Evolving digital services, including general research computing, the distributed educational model, and specialist educational technology and administrative tools.  

  • Curriculum & Assessment tools
  • Faculty administrative tools
  • Specialized research support
  • Business intelligence
  • Added value activities

Optimized technology
Using core digital services provided by the University in order to mitigate risk, ensure availability of key systems, and allow for scalability and adaptability in times of rapid change. 

  • Services via UBC IT
  • Service rationalization
  • IT Service Management
  • Videoconferencing
  • Relationship management
  • Website support

Governance & Compliance
Ensuring the Faculty’s digital environment is secure and managed efficiently, while supporting its broad and diverse landscape and need for flexibility.

  • IT Governance
  • Cybersecurity
  • Financial sustainability
  • Vendor Management

Services Offered

We provide direct support for Education and Research technology, Collaboration platforms, Teaching and Learning platforms, Video and media, and guidance for large investments. 

For a full list of our services and how to contact us, please visit our Main page

For equipment and troubleshooting, please contact the MedIT Service Desk.

Plans & Reports

Strategic & Annual Plans (updated 2023-2024)
Our Strategic Plan outlines how our digital capabilities support the Digital Vision.

Digital Vision for the Faculty of Medicine
Leveraging technology as a strategic enabler instead of an operational support function through five digital capabilities.

Plan for Technology Enabled Learning
Created to provide insight as to how technology will be used to support teaching and learning in an equitable and planful way across the Faculty of Medicine.

Looking back: 2021-22 key technology contributions
A summary of Digital Solutions’ key contributions to the Faculty in 2021-22.