Technology, Tools & Training in Shared Workspaces

Ensuring hybrid teams have access to the right equipment and technology to do their work in shared workspaces


Standardized Desktop Technology for Shared Workspaces

All shared workspaces are equipped with standardized desktop technology, ensuring that you can seamlessly use any workspace. Each workspace is equipped with two monitors, a universal docking station, a webcam, a wired keyboard, and a mouse. Information on how to set up your workspaces for PC and Mac is available in these guides:

WPE Standard Desktop Technology

Quick Start Desktop Technology Guide for PC

Quick Start Desktop Technology Guide for Mac

Desk Phones & Extension Mobility

The Faculty of Medicine has transitioned to using a feature called ‘extension mobility’ to allow users to access and use their desk phone numbers (including voice mail) from any desk phone via their unique login information. Information on how to use extension mobility is available in this guide:

Voice Extension Mobility

Room Booking & Videoconference Training

To support teams to collaborate effectively while working in shared space in a hybrid capacity, the Digital Solutions Collaboration team offers a broad range of training, including:

  • Booking rooms
  • Using FoM Video conference rooms
  • Using Microsoft Teams

Individuals and teams are encouraged to access these resources to collaborate effectively with their colleagues, whether they are working remotely or in the office. Different training options are available to individuals and teams from online to instructor-led training.

Room Booking TrainingVideoconference User TrainingMS Teams Training
Websitehttps://mednet.med.ubc.ca/resources/room-booking/https://mednet.med.ubc.ca/resources/it/collaboration-services/https://mednet.med.ubc.ca/resources/it/collaboration-services/
Training Resourceshttps://mednet.med.ubc.ca/resources/room-booking/training-resources/https://mednet.med.ubc.ca/resources/it/collaboration-services/meeting-rooms/

https://mednet.med.ubc.ca/resources/it/collaboration-services/user-training/

https://mednet.med.ubc.ca/resources/it/collaboration-services/tools/
https://mednet.med.ubc.ca/resources/it/collaboration-services/tools/
How to Get Help?Resource Coordination Team
1.877.266.0666 Option 3
fom.resourcecoordination@ubc.ca
Monday to Friday, 8:30 a.m. to 4:30 p.m.
MedIT Service Desk
1.877.266.0666 Option 2
medit.servicedesk@ubc.ca
Monday to Friday, 7:00 a.m. to 5:00 p.m.
MedIT Service Desk
1.877.266.0666 Option 2
medit.servicedesk@ubc.ca
Monday to Friday, 7:00 a.m. to 5:00 p.m.
How to Request Traininghttps://mednet.med.ubc.ca/roomfinder-training/https://mednet.med.ubc.ca/resources/it/collaboration-services/user-training/You can sign up for an Instructor Led Team Training session by clicking on the link below and filling out the form:
https://ubc.ca1.qualtrics.com/jfe/form/SV_em5s6gziyKBETzg