FAQs

Find answers to frequently asked questions about the Life Sciences Centre.


What are the LSC’s hours of operation?

The administration office’s business hours are 08:30 to 16:30 Monday to Friday. Closed on weekends and Stat Holidays.

The building main entrances open to public from 07:00 to 18:00 Monday to Friday. Closed on weekends and Stat Holidays.

Where can I find information about filming on UBC Campus (including LSC)?

Check out the On-Campus Filming page for contacts, procedures and guidelines.

Who to contact if I lock myself out of my office/lab, or other access issues?

Please contact LSC Security Office at 604-822-3734 or UBC Campus Security at 604-822-2222.

Who to contact with building infrastructure problems such as tripped breaker, light bulb replacement, broken locks, fume hood alarm problems, and problems with heating/cooling, plumbing, etc.?

Please contact Building Operations Trouble Calls at 604-822-2173. If you have further concerns, please contact Jeff Smith at 604-822-3425Jeff.smith@ubc.ca or Sophia Wang at 604-827-3936, sophia.wang@ubc.ca for assistance.

How to submit fee-for-service Work Requests for moving services, room modifications, custodial services, or locksmith services (rekeying), etc.?

Please contact Sophia Wang at 604-827-3936 or sophia.wang@ubc.ca. Depending on the scope of work, you might be directed to submit a service request online.

Why is my access card not working?

Your access card might be expired. Talk to your Department/Centre Administrator to have it reactivated.

Can I check my courier package shipping status online?

Yes, you can track your packages online at DHLFedEx, or UPS.