MedNet

Software Licensing FAQ

Below, you will find the answers to some commonly asked questions about the new Microsoft Campus Agreement Licensing applicable to the Dean’s Office. Please feel free to contact MedIT Service Desk should you have other questions. 


What software will be installed on my computer? 

If you are a MedIT client, the software which is appropriate for your job (and computer) will be installed by MedIT. The software licensed under this agreement is as follows: 

  • Windows Desktop Operating System upgrade (Windows Vista/Business/Enterprise/Ultimate and all lower versions are available);
  • Office Professional (Microsoft Office 2007 Enterprise and lower versions are available);
  • Visio Professional (Visio 2007 Pro and lower versions are available);
  • Project Professional (Project 2007 Pro and lower versions are available. This is for client software only, not including the server);
  • Visual Studio Professional (Visual Studio 2008 Pro and lower versions are available);

What is a CAL (Client Access License)?

A CAL is not a software product; rather, it is a license that gives a user the right to access the services of the server. 

For more information about CALs, please visit Microsoft’s article on CALs

What if my systems are not being managed by MedIT?

If you are in the Dean’s Office and your systems are not managed by MedIT, then you should not purchase the products separately. You can obtain them by having your IT support personnel contact the MedIT Service Desk. 

Which computers can be licensed under this new agreement?

Computers owned or leased by the University that are purchased for use by the Faculty of Medicine Dean’s Office. 

How many of the computers are licensed?

All of them as defined by the ownership indicated above. 

Are you sure my computer was counted when you licensed the software?

No, your computer was not counted. The software was licensed based on the number of Full Time Equivalent (FTE) employees within the Dean’s Office. Once the FTEs are licensed, all University owned computers used by those FTEs are automatically licensed; as a result, we do not need to count them but we do need to be certain that they belong to UBC. 

How do you know which computers are owned by the University?

Computers that are purchased under PGs are owned by UBC. This includes budget funded, grant funded and fee for service funded systems. 

How do I get this software installed on my computer?

Contact the MedIT Service Desk to request an install; a technician will schedule an appropriate time to come by to assist you. 

Can I have Office 2007 or Windows Vista installed?

At this time MedIT has not completed testing on deployment and use of either Office 2007 or Windows Vista; as such, we are not ready yet to deploy them. If a decision is made to deploy the products it will be after product testing and evaluation is complete; at that time, a communication and scheduling plan will be implemented to prepare for the transition. 

What about Visio 2007, Project 2007 or Visual Studio 2008? Can I have the latest version of those?

Certainly. Contact the Service Desk and arrange for an install. 

How do I contact the Service Desk?

Phone: 1.877.266.0666.
Email: medit.servicedesk@ubc.ca