There should be little to no financial impact on individuals.
The device belongs to you.
You can use the device of your choice.
You can choose a $0 device or upgrade to a device of your choice.
The plan is the Faculty’s.
You can only contract with the Faculty’s Office Voice & Data Plan, which offers very competitive rates and coverage.
You will be responsible for reimbursing the Faculty for any charges above and beyond the approved plan incurred as a result of personal usage.
Roaming and long distance usage beyond any pre-approved amount is your responsibility and must be reimbursed to the Faculty.
You are responsible for breakage and loss of your device — the Faculty will no longer facilitate repair or replacement of devices.
Authorization of the UBC Faculty of Medicine Voice & Data Plan Acknowledgement must ensure sufficient funding is available in the department’s operating budget, and justification must include one of the following:
The faculty or staff member frequently works offsite and it is critical that they be accessible while away from their normal work area.
The faculty or staff member must frequently be accessible outside normal work hours.
Faculty and staff who do not qualify for coverage under the Faculty’s plan can be compensated for necessary business-related phone calls and additional roaming charges incurred on their personal mobile phone if an invoice, documentation on the nature of the call and approval are provided.
To receive coverage under the Voice & Data Usage Policy, the Employee Acknowledgement & Worktag Approval form must be completed, and the faculty or staff member’s direct supervisor and/or senior leader or supervisor must provide approval signatures. Afterwards, contact purchasing.coordinator@ubc.ca for further instruction.
Approved faculty and staff members have three options:
• Upgrade your current device. Employees wishing to upgrade their device will be personally responsible for the upgrade cost (if applicable).
• Transfer your personal contract and number to the Faculty’s plan, which may be subject to early cancellation fees from your personal carrier.
• Carry two devices: one supplied and paid for by the Dean’s Office for business use, and one supplied and paid for by you for your personal use.
Email purchasing.coordinator@ubc.ca to complete the process.
If you are a new user, complete the UBC Faculty of Medicine Voice & Data Plan Acknowledgement. Otherwise contact purchasing.coordinator@ubc.ca
Yes, you can choose whether or not to transfer your current number.
You have the option of carrying two devices – one personal and one work. However, only the work device will qualify for Faculty coverage.
You will need to provide justification with the Dean’s authorization and will then be reimbursed for your actual plan expense up to the pre-approved usage profile. You will need to request reimbursement on Workday through expense reporting.
If you are using a phone funded through the Dean’s Office, the Faculty of Medicine will have the right to list the phone number in the UBC Faculty & Administrative Directory or other contact lists for work-related purposes.
The Faculty’s Voice & Data Plan is currently with Rogers, which offers very competitive rates and coverage.
Personal use of devices and plans that does not incur additional charges to the Dean’s Office is acceptable. Employees will be responsible for reimbursing the Dean’s Office for any charges above and beyond the approved plan incurred as a result of personal usage.
Under the Faculty’s plan, faculty and staff will be eligible to upgrade their device. Faculty and staff wishing to upgrade their device will be personally responsible for the upgrade cost (if applicable).
To request an upgrade of your current Faculty paid device, contact purchasing.coordinator@ubc.ca
You can request pre-approval from your supervisor and/or Project/Grant signing authority to be reimbursed for a reasonably sufficient travel roaming add-on package for the duration of the trip. Travel packs can be applied for personal and business use. Travel packs for personal trips must be covered by the user.
To set up a travel package, please email purchasing.coordinator@ubc.ca, and you will be provided a list of travel pack options based on your destination and needs
UBC IT provides instructions for setting up email on your phones at the links below.
Exchange Online Migration
FASmail Mailbox Setup
For additional support, email the MedIT Service Desk.
UBC IT security policies apply to the use of mobile devices. UBC IT security policies are found here:
Security Policies
For additional support, email the MedIT Service Desk.
If your device is lost or stolen, it should be reported immediately to security@ubc.ca
If you have questions regarding a remote wipe, please contact the Service Desk.
Lost or stolen devices should also be reported promptly to the Purchasing Coordinator.
When the device is wiped it is restored to factory default settings and all data is removed. You can then restore the device from your most recent back-up following the manufacturer’s instructions. It is your responsibility, and good practice, to back-up your device regularly. The method for doing this is device-specific. For additional support, email the MedIT Service Desk.
If you leave the Faculty of Medicine, you have three options:
• Keep the device and port your number to a personal account (carrier of your choice). You are responsible for any early cancellation and prorated credit fees (if applicable).
• Keep the device and complete a transfer of responsibility to a personal Rogers account. Early cancellation fees may still apply
• Return the device, so the plan and phone number can be transferred to another employee.
If you leave the Faculty we may perform a remote wipe of your device for security and privacy reasons. If we do this, we will attempt to contact you first. Once the wipe is complete you can restore from a back-up. UBC IT email, calendar, and contact information will not be restored unless you have an active UBC IT account.
Find frequently asked questions about the Faculty’s Voice and Data Usage Policy.